Privacy Policy
AdExcel Digital Services (“AdExcel”, “we”, “us”, “our”) operates the website adexcel.in. This Privacy Policy explains how we collect, use, store and protect the personal data of visitors and clients (“you”, “your”) in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian law.
1. What data we collect
- Contact form data: name, email address, phone number, website URL and your stated marketing goal.
- Automatically collected data: IP address, browser type, pages visited and time on site, via analytics and cookies.
- Communication data: information you share via WhatsApp, email or phone during consultations.
2. Why we collect it
We use your data only to respond to enquiries, provide and improve our services, send project updates to clients, and understand website usage. We do not use your data for any purpose beyond what you were informed of at the time of collection.
3. Consent
By submitting a form on this website, you consent to AdExcel collecting and processing the data you provide for the purposes above. You may withdraw consent at any time by emailing operations@adexcel.in. Withdrawal will not affect processing carried out before withdrawal, and may affect our ability to continue providing services to you.
4. How we share your data
We do not sell your personal data. We may share it with service providers who help us operate our business (hosting, email/CRM, analytics), bound by confidentiality obligations, or with legal authorities where required by law.
5. Data retention
We retain enquiry and contact form data for a maximum of 24 months from the date of last interaction, after which it is securely deleted or anonymised, unless a longer period is required by law or an active contract.
6. Your rights as a data principal
Under the DPDP Act you have the right to access, correct or erase your personal data, withdraw consent, nominate another individual to act on your behalf, and file a grievance with us or the Data Protection Board of India.
7. Cookies
Our website uses cookies to improve user experience and analyse traffic. You can control or disable cookies through your browser settings.
8. Grievance officer
Grievance Officer: [Name to be confirmed]
Email: operations@adexcel.in
Phone: +91 89770 80304
Address: Alkapur Township, Road No. 27, Manikonda, Hyderabad, Telangana
Response timeline: we acknowledge and address valid enquiries within 7 business days.
9. Data security
We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration or disclosure.
10. Changes to this policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date.
11. Contact us
For questions about this Privacy Policy, contact operations@adexcel.in or +91 89770 80304.